REGISTERED TOUR OPERATOR SEE WHERE WE SURF NOW LIVE

Website Terms of Use

UPDATED: 15 October 2026

in short

The rules for using the LASTOUT website - what you will find here, how the newsletter works and how to report a problem. The rules for the trip itself are set out in the Booking Conditions.

CONTENTS
  1. Key points in brief
  2. § 1. Who runs the website
  3. § 2. Glossary
  4. § 3. What you can do on the Website
  5. § 4. Technical requirements
  6. § 5. Rules of use
  7. § 6. Newsletter
  8. § 7. Complaints about the Website
  9. § 8. Out-of-court dispute resolution
  10. § 9. Changes to the Terms and final provisions

This is a translation for convenience. The Polish version is legally binding.

Key points in brief

  • The website is free of charge. You can browse it without an account and without giving us any data.
  • Trips are booked in our booking system. The rules for the trip itself (price, payments, withdrawal, complaints about the trip) are set out in the Booking Conditions.
  • We send the newsletter only if you sign up for it. You can unsubscribe with one click.
  • Report any problem with the website by e-mail. We reply within 14 days.

§ 1. Who runs the website

  1. The LASTOUT website available at lastoutsurf.com (the "Website") is run by LASTOUT spółka z ograniczoną odpowiedzialnością (a Polish limited liability company, formerly DONCOACHING sp. z o.o.) with its registered office in Warsaw, ul. Bruzdowa 107P, 02-991 Warszawa, Poland, entered in the register of entrepreneurs of the Krajowy Rejestr Sądowy (National Court Register) under KRS number 0001208795 by the Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS (District Court for Poznań - Nowe Miasto and Wilda, 8th Commercial Division of the National Court Register), NIP (tax identification number) 7792598205, REGON (statistical number) 543392985, share capital 5 000 zł (PLN) ("LASTOUT", "we").
  2. LASTOUT is a tour operator (organiser of package travel) entered in the register of tour operators kept by the Marszałek Województwa Wielkopolskiego (Marshal of the Wielkopolska Region) under number 1172 (number in the Centralna Ewidencja Organizatorów Turystyki (Central Register of Tour Operators): 43122). Details: Register entry.
  3. Contact: e-mail hubert@lastoutsurf.com, telephone and WhatsApp +48 783 359 319, postal address as in section 1.
  4. These Terms are terms for the provision of electronically supplied services within the meaning of the ustawa z dnia 18 lipca 2002 r. o świadczeniu usług drogą elektroniczną (Polish Act of 18 July 2002 on the Provision of Electronically Supplied Services). We make them available free of charge before you start using the Website, in a form that allows you to download, store and print them.

§ 2. Glossary

  • User - anyone who uses the Website.
  • Consumer - a natural person who uses the Website or concludes a contract with us for a purpose not directly connected with their business or professional activity. We also apply the consumer provisions to an entrepreneur who is a natural person, where the contract is not of a professional nature for them.
  • Booking system - our trip booking system operating at doncoaching.swell.surf, with its own terms and privacy policy.
  • Booking Conditions - the LASTOUT Package Travel Conditions, which govern the package travel contract.
  • Newsletter - e-mail messages with information about new dates, camps and LASTOUT content.

§ 3. What you can do on the Website

  1. On the Website we provide the following electronic services free of charge:
    1. browsing content: descriptions of camps, dates and prices, the trip calendar, the blog, information about the team and the TOLPOW method;
    2. viewing the forecast of conditions at surf spots (the LIVE / scanner page) - the weather data comes from public weather models (including Météo-France, DWD and ECMWF; Open-Meteo data, CC BY 4.0 licence) and is for information only;
    3. signing up for the Newsletter;
    4. going to the Booking system in order to book a place on a trip;
    5. contacting us by e-mail, by telephone or via messaging apps (e.g. WhatsApp, Instagram).
  2. The contract for browsing content is concluded when you enter the website and terminates when you leave it. The Newsletter contract is concluded when you confirm your sign-up and lasts until you unsubscribe.
  3. The camp descriptions, dates and prices on the Website are an invitation to conclude a contract and not an offer within the meaning of the Kodeks cywilny (Polish Civil Code). The current availability of places and the price are shown by the Booking system. Before concluding a contract you will receive all the information required by the Package Travel Act (ustawa o imprezach turystycznych), including the standard information form.
  4. Forecasts and descriptions of conditions at spots are not a guarantee of waves or weather. We adapt the plan of each camp to the conditions on site.

§ 4. Technical requirements

  1. To use the Website you need a device with internet access and an up-to-date browser (e.g. Chrome, Firefox, Safari, Edge) with JavaScript enabled. Some features (LIVE forecast, videos, animations) may work only to a limited extent without JavaScript.
  2. To sign up for the Newsletter you need an active e-mail address.
  3. Using the internet involves typical risks (e.g. malware, interception of data on an unsecured network). The Website works only over an encrypted HTTPS connection. We recommend keeping your browser and operating system up to date.

§ 5. Rules of use

  1. Use the Website in accordance with the law and good practice. Providing unlawful content is prohibited.
  2. You may not disrupt the operation of the Website, circumvent its security measures or download content in bulk using automated tools without our consent.
  3. The content of the Website (texts, photos, videos, graphics, the LASTOUT logo, the name of the TOLPOW method) is protected by copyright and other intellectual property rights. You may use it for your own personal use. Any other use requires our consent.
  4. The Website contains links to websites of other entities (e.g. the Booking system, Instagram, WhatsApp, Google). Their operators are responsible for how they work and how they process data.

§ 6. Newsletter

  1. Signing up is voluntary and free of charge. You provide your e-mail address and consent to receiving commercial information by electronic means (art. 398 of the ustawa z dnia 12 lipca 2024 r. - Prawo komunikacji elektronicznej (Polish Electronic Communications Law of 12 July 2024)).
  2. We send the Newsletter via the MailerLite service. Details of data processing: Privacy Policy.
  3. You can unsubscribe at any time, free of charge - using the link in the footer of every message or by e-mailing us.

§ 7. Complaints about the Website

  1. If something on the Website does not work, write to the e-mail address in § 1 section 3 or by post to our registered office. Describe the problem and give an address for our reply.
  2. We will reply within 14 days of receiving your report, on paper or another durable medium (e.g. by e-mail).
  3. Complaints about the course of a trip are submitted under the Booking Conditions. Complaints about the Booking system - under its own terms.

§ 8. Out-of-court dispute resolution

  1. A consumer may use out-of-court means of handling complaints and pursuing claims, in particular:
    1. apply to the permanent consumer arbitration court at the Wojewódzki Inspektorat Inspekcji Handlowej (Regional Trade Inspection) to resolve the dispute;
    2. apply to the Wojewódzki Inspektor Inspekcji Handlowej (Regional Inspector of Trade Inspection) to initiate mediation proceedings;
    3. use the free assistance of a municipal or district consumer ombudsman (rzecznik konsumentów) or a consumer organisation (e.g. Federacja Konsumentów).
  2. The list of entities authorised to conduct out-of-court consumer dispute resolution proceedings is kept by the President of UOKiK (Urząd Ochrony Konkurencji i Konsumentów, the Polish Office of Competition and Consumer Protection) (uokik.gov.pl).
  3. The EU ODR platform was closed down on 20 July 2025, so we do not provide a link to it.

§ 9. Changes to the Terms and final provisions

  1. We may change these Terms for important reasons: changes in the law, changes in the Website's features or changes of service providers. The new version applies from the date of its publication on the Website. We will notify Newsletter subscribers of material changes by e-mail at least 7 days in advance; if you do not accept the changes, you can unsubscribe.
  2. A change to the Terms does not affect package travel contracts concluded earlier.
  3. These Terms are governed by Polish law. The choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the law of the country of their habitual residence.
  4. Disputes with consumers are resolved by the courts having jurisdiction under the general rules.
  5. The previous version of the Terms (in force from 1 March 2025) ceases to apply on the date this version enters into force.